Refund Policy for Zoo NGO

1. General Policy: Donations made to Zoo NGO are generally non-refundable. Exceptions are at the organization's discretion and must meet specific criteria.

2. Error Correction: Donors who make an error, such as the wrong amount or duplicate transactions, must contact us within 48 hours for a refund.

3. Unauthorized Donations: Report suspected fraudulent activity immediately for verification and potential refund.

4. Tax Implications: Refunds may affect tax obligations. Consult a tax professional for guidance.

5. Request Process: To request a refund, contact a@zoo.ngo in writing within the eligibility period.

6. Refund Timing: Approved refunds are processed within 14 business days via the original payment method.

7. Amendments: Zoo NGO reserves the right to amend this policy.

By donating, you agree to this refund policy.